Residential
Emergency water heater replacement
Broken or failing water heater? Get same-day service and hot water restored within 48 hours.
Plus, qualified residents may receive no-cost service.
- For the fastest service, call: (650) 314-4796
- Or email us: homeupgrade@pce.franklinenergy.com
Heat Pump Water Heaters
Get hot water back in 48 hours
Fast service
Our team is available 24/7 to take your call and ensure you have hot water restored within 48 hours.
Peace of mind
We’ll manage every aspect of your project, from installation to applying for permits and rebates.
Quality work guaranteed
You’ll work with our trusted, pre-vetted contractors. All installations are backed by a one-year warranty.
Heat Pump Water Heaters
How it works
Step 1: Call us now
Call us at (650) 314-4796. Our partner contractor is available 24/7 to confirm your eligibility and schedule your in-home assessment for the same or next day.
Step 2: Get your free in-home consultation
Our partner contractor will visit your home to inspect your water heater and assess any necessary upgrades. You will receive a proposal detailing these upgrades and any available rebates to offset your cost for an energy-efficient heat pump water heater.
Step 3: Install your new heat pump water heater
Once you’ve reviewed your proposal and signed our Participation Agreement we will start your heat pump water heater project. The contractor will apply for permits and schedule inspections to ensure everything is compliant and up to code.
Step 4: Enjoy a safer, energy-efficient water heater
Pay your contractor the final costs after any applicable rebates, and enjoy your new heat pump water heater! We’ll handle the rebate paperwork, ensuring a hassle-free experience.
Heat Pump Water Heaters
Who should participate
To be eligible for Emergency Water Heater Replacement, you must:
- Be an active PCE residential customer.
- Be the legal owner of the residence.
- Residence must be a single-family home (up to fourplex).
- Replace your existing gas water heater with a heat pump water heater.
Income-qualified homeowners may receive no-cost installations.
Support
We’re here to help
As hard as we try to keep energy simple, we understand how complex things can sometimes get. If you need help, have questions, or even have ideas and feedback for us, we’re here to listen and help.
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