Qualifications
Home upgrade services – eligibility requirements
Home Upgrade Services
Qualifications for no cost electrification
Customers that meet the below eligibility requirements may qualify for no-cost home upgrades.*
- Customer must be a PCE residential customer
- Customer must be the legal owner and occupant of the residence
- Customer's residence must be a single-family home (up to a fourplex) with existing gas-fired equipment
- Customer's residence must be below 2,000 square feet
- Customer must meet the below household income eligibility requirements and be able to provide supporting documentation
- Customer's investable assets¹ must not exceed $500,000
- Customer must not own multiple properties
* Those customers that do not qualify will still have access to low-cost full-service installation services (available in Fall 2024) and incentives to make the switch more affordable.
¹Investable/liquid assets include education/custodial accounts, individually-owned retirement accounts, stocks, options, bonds, mutual funds, managed accounts, hedge funds, structured products, ETFs, cash accounts, annuities, and cash value life insurance.
San Mateo County
Income guidelines
Gross annual household income
(80% area median income)
Household size
1 person
Gross annual household income
Up to $109,700
Household size
2 person
Gross annual household income
Up to $125,350
Household size
3 person
Gross annual household income
Up to $141,000
Household size
4 person
Gross annual household income
Up to $156,650
Household size
5 person
Gross annual household income
Up to $169,200
Household size
6 person
Gross annual household income
Up to $181,750
Household size
7 person
Gross annual household income
Up to $194,250
Household size
8 person
Gross annual household income
Up to $206,800
Los Banos (Merced County)
Income guidelines
Gross annual household income (80% Area Median Income)
Household size
1 person
Gross annual household income
Up to $49,250
Household size
2 person
Gross annual household income
Up to $56,250
Household size
3 person
Gross annual household income
Up to $63,300
Household size
4 person
Gross annual household income
Up to $70,300
Household size
5 person
Gross annual household income
Up to $75,950
Household size
6 person
Gross annual household income
Up to $81,550
Household size
7 person
Gross annual household income
Up to $87,200
Household size
8 person
Gross annual household income
Up to $92,800
Home Upgrade Services
Instructions for counting household size & gross income
- The household size is the Tax filer plus all persons expected to be claimed as tax dependents on your federal tax form.
- For the purposes of PCE Home Upgrade Services, gross income includes both taxable and non-taxable income sources. This includes, but is not limited to the following: Wages, unemployment, workers' compensation, Social Security, Supplemental Security Income, public assistance, veterans' payments, survivor benefits, pension or retirement income, interest, dividends, rents, royalties, income from estates, trusts, educational assistance, alimony, child support, assistance from outside the household, and other miscellaneous sources.
- Only count the gross income of the family members included or who will be included in your federal tax form.
Income Verification
Household income eligibility verification
Customers can provide proof of their gross household income via one of two ways:
1. Categorical Eligibility
If the Customer participates in one or more of the public assistance programs on the Categorical Eligibility List, they may submit documentation confirming their participation
Program type
Disadvantaged Communities—Single Family Solar Homes (DAC-SASH)
Document type
Letter or proof of program enrollment/participation
Max age of document
24 months
Program type
Energy Savings Assistance Program (ESA)
Document type
Letter or proof of program enrollment/participation
Max age of document
24 months
Program type
Self-Generation Incentive Program (SGIP)
Document type
Letter or proof of program enrollment/participation
Max age of document
24 months
Program type
Single Family Affordable Solar Homes (SASH)
Document type
Letter or proof of program enrollment/participation
Max age of document
24 months
Program type
Weatherization Assistance Program (WAP)
Document type
Letter or proof of program enrollment/participation
Max age of document
24 months
Program type
CalFresh/SNAP (Supplemental Nutrition Assistance Program)
Document type
• Award letter or Notice of Action letter • Screenshot/print screen from issuing agency • Screenshot/print screen from website (CA.gov) showing current participation
Max age of document
12 months
Program type
CALWORKS TANF (Temporary Assistance for Needy Families)
Document type
• Award letter or Notice of Action letter • Bank statement with direct deposit source (gross amount) attached • Affidavit of income • Screenshot/print screen agency • Copy of uncashed check
Max age of document
12 months
Program type
Tribal TANF (Temporary Assistance for Needy Families)
Document type
• Award letter or Notice of Action letter • Bank statement with direct deposit source (gross amount) • Screenshot/print screen from issuing agency
Max age of document
12 months
Program type
Tribal Head Start
Document type
Award letter or Notice of Action letter
Max age of document
12 months
Program type
Bureau of Indian Affairs – General Assistance or Financial Assistance and Social Services (FASS) program
Document type
• Award letter or Notice of Action letter • Bank statement with direct deposit source (gross amount) • Screenshot/print screen from issuing agency • Copy of uncashed check
Max age of document
12 months
Program type
SSI (Supplemental Security Income)
Document type
• Award letter or Notice of Action letter • Bank statement with direct deposit source (gross amount) • Screenshot/print screen from issuing agency • Copy of uncashed check • Caseworker may fax information to Program Representative
Max age of document
12 months
Program type
WIC (Women, Infants, and Children)
Document type
• Award letter or Notice of Action letter • WIC phone app screenshot/print screen
Max age of document
12 months
Document type
Letter or proof of program enrollment/participation
Program type
• Proof of LIHEAP benefit on utility bill • Eligibility notice from LIHEAP Service Provider
Max age of document
12 months
2. Income resources
The customer may submit their most recent federal tax returns. If tax returns are not available, other proof of income can be provided.
Income source type
Tax returns (default) for all people living in the household who are over 18 years or older
Document type
Federal tax filing (Form 1040) with all schedules including W2s and 1099s
Max age of document
Most recent filing. After May, previous calendar year required (i.e., if it is 2025, returns for 2024 CY).
Income source type
Other documents only if tax returns not available for all people living in the household who are over 18 years or older
Document type
• Pay stubs • Social security (SSA) income award letter/notice of action letter
Max age of document
Most recent 3 months for pay stubs. Within the last 12 months for SSA.
Franklin Energy will review and visually verify documents to confirm household income eligibility. PCE and Franklin Energy may request additional verification of eligibility requirements as needed.
Questions
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